Managed IT

Manage IT

Businesses need managed service providers because they negate risks. Managed services allow consistent network monitoring. Also, Crewshell Solutions handles all updating and maintenance tasks.

Managed IT

We offer comprehensive management and support services for a wide range of devices and systems within your company's IT infrastructure.

Server Management

We oversee the setup, configuration, monitoring, and maintenance of your physical or virtual server environments.

Workstation Support

We provide management and support for desktop computers, laptops, and other end-user devices, ensuring software installation, troubleshooting, and performance optimization.

Networking Equipment

Our team manages your network devices, including routers, switches, firewalls, and wireless access points. We configure and maintain your network infrastructure, monitor performance, and implement necessary security measures.

We provide management and support for the software applications used within your organization, including installation, updates, license management, user access controls, and troubleshooting..

Storage Systems

We handle the management of your storage solutions such as Network Attached Storage (NAS) or Storage Area Networks (SAN), ensuring optimal storage capacity, backup and recovery strategies, and data integrity.

Software and Applications

We provide management and support for the software applications used within your organization, including installation, updates, license management, user access controls, and troubleshooting..

Printers and Peripherals

Our services extend to the management and support of printers, scanners, and other peripheral devices used within your organization. We take care of setup, configuration, troubleshooting.

Cloud Infrastructure

Our team manages your cloud-based infrastructure and services, including virtual machines, cloud storage, backups, and applications. We handle configuration, performance optimization, security, and availability.

Security Systems

We take charge of your security systems, such as firewalls, intrusion detection systems (IDS), and antivirus/antimalware solutions. We monitor security events, implement policies, conduct vulnerability assessments, and respond to incidents.

VoIP and Telephony Systems

We manage your Voice over Internet Protocol (VoIP) systems and telephony infrastructure, ensuring proper setup, configuration, maintenance, and troubleshooting of phone systems, call routing, and voicemail services.

Managed IT Services

At Crewshell Solutions, we tailor our services to meet your specific needs and requirements, ensuring that your IT infrastructure is managed efficiently and optimized for success.

Managed IT

Remote Monitoring & Management

Managed IT

  • Patch Management  Automate Security patches for Microsoft and third party applications.
  • Policy Management  User and Device access control management.
  • Real-time Monitoring & Alerting Real time policy monitoring and smart alerting.
  • Task Automation Automation resolutions of common issues.
  • Mobile Device Management  Management and Monitoring of IOS and Android devices.
  • Asset Management Track and Monitor software and hardware on managed assets.
  • Warranty and Asset Auditing  Warranty control and asset auditing.
  • Microsoft Office 365 Management Management of Microsoft Office 365 users and user policies.

Staff Monitoring & Time Attendance

Managed IT

Identifying inefficient processes

Providing evidence of performance

Inability for employees to cheat the software

Understanding the context of situations

Preventing information leaks

Cloud Based Server

Disaster Recovery

  • On & Off-site backups Mobile Device and laptop backups where ever it resides.
  • Snowden-Proof Encryption Your data gets encrypted with AES 256-bit Encryption, Stored on top tier data centres.
  • Unlimited Version History  Cloud Backup provides an unlimited version history without such restrictions.
  • Anomaly Detection  Anomaly Detection, proactively checks when the changed file count surpasses a threshold.
  • File to Cloud Backup & Recovery 
  • Unlimited storage and retention with Full or granular restore.

Business Standard -

Endpoint Protection

  • Ransomware Protection  Preventing the occurrence, and/or mitigating the risk of a successful attack.
  • Anti-Virus & Malware Protection Local and web-based Virus & Malware Protection.
  • Asset Management Auditing, Warranty management and Device care.
  • Centralized Dashboard Centralized Dashboard for personalised monitoring.
  • Comprehensive Reporting Daily, weekly & monthly policy enforcement reporting.
  • Endpoint Protection Advanced Bitdefender Anti-Virus endpoint protection.
  • Content Control Customizable content policy control and management. 
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Business Ultra -

Advanced Endpoint Protection

  • Anti-Virus & Malware Protection Local and web-based Virus & Malware Protection.
  • Ransomware Protection  Preventing the occurrence, and/or mitigating the risk of a successful attack.
  • Asset Management Auditing, Warranty management and Device care.
  • Centralized Dashboard Centralized Dashboard for personalised monitoring.
  • Comprehensive Reporting Daily, weekly & monthly policy enforcement reporting.
  • Endpoint Protection Advanced Bitdefender Anti-Virus endpoint protection.
  • Microsoft Exchange  Intergrated with your Microsoft Office 365 Emails Mobile Devices  Endpoint protection for IOS and Android Devices  
  • Hyper Detection  Machine learning models and stealth attack detection technology  
  • Automatic Sandbox analyser  Sandbox Analyzer detects advanced zero-day threats prior to execution Root Cause Analysis  Accurately identifies the root cause of a cybersecurity incident  
  • Anomaly Defence  Spotlight unusual behavior based on MITRE threat techniques and Bitdefender’s research Content Control  Customizable content policy control and management. 

Email Security

  • Anti-phishing protection Social engineering prevention. Often used to steal user data.
  • Spam & Malware Security  Malicious spam & Malware Prevention and protection.
  • Link protection Real-time analysis of URLs and domains so that the user is safely redirected to a valid domain
  • Data leak protection Prevention of sensitive information being leaked via mail.
  • POPI Act Compliant  Protection of Personal Information via Email leaks.
  • Link and typosquatting Protection Cybersquatters who register domain names that are a slight variation of the target
  • Advanced Threat Protection Cyber threats can be blocked before they reach your employee’s inboxes
  • Encryption Encrypt, or disguise, the content of email messages in order to protect  sensitive information.
  • Microsoft Office 365 Management Management of Microsoft Office 365 users and user policies.
  • DMARC authentication Prevent hackers and other attackers from spoofing an organization and domain.
  • Email archiving (lifetime Backup) Secure storage for Ancient emails, with recovery options.
  • Offsite Archive storage  Archived data is moved from its original location to an archive storage location

Email Security

with Compliance

  • Anti-phishing protection Social engineering prevention. Often used to steal user data.
  • Spam & Malware Security  Malicious spam & Malware Prevention and protection.
  • Link protection Real-time analysis of URLs and domains so that the user is safely redirected to a valid domain
  • Data leak protection Prevention of sensitive information being leaked via mail.
  • POPI Act Compliant  Protection of Personal Information via Email leaks.
  • Link and typosquatting Protection Cybersquatters who register domain names that are a slight variation of the target
  • Advanced Threat Protection Cyber threats can be blocked before they reach your employee’s inboxes
  • Encryption Encrypt, or disguise, the content of email messages in order to protect  sensitive information.
  • Microsoft Office 365 Management Management of Microsoft Office 365 users and user policies.
  • DMARC authentication Prevent hackers and other attackers from spoofing an organization and domain.
  • Email archiving (lifetime Backup) Secure storage for Ancient emails, with recovery options.
  • Offsite Archive storage  Archived data is moved from its original location to an archive storage location

Email Security

Complete

  • Anti-phishing protection Social engineering prevention. Often used to steal user data.
  • Spam & Malware Security  Malicious spam & Malware Prevention and protection.
  • Link protection Real-time analysis of URLs and domains so that the user is safely redirected to a valid domain
  • Data leak protection Prevention of sensitive information being leaked via mail.
  • POPI Act Compliant  Protection of Personal Information via Email leaks.
  • Link and typosquatting Protection Cybersquatters who register domain names that are a slight variation of the target
  • Advanced Threat Protection Cyber threats can be blocked before they reach your employee’s inboxes
  • Encryption Encrypt, or disguise, the content of email messages in order to protect  sensitive information.
  • Microsoft Office 365 Management Management of Microsoft Office 365 users and user policies.
  • DMARC authentication Prevent hackers and other attackers from spoofing an organization and domain.
  • Email archiving (lifetime Backup) Secure storage for Ancient emails, with recovery options.
  • Offsite Archive storage  Archived data is moved from its original location to an archive storage location
  • Email Cloud to Cloud Backup Secure storage for Ancient emails, with recovery options.
  • Storage Method The original data remains in place, while a backup copy is stored in another location

Lead Information